Service Experts Heating & Air Conditioning Reviews

"Very professional and timely. Quality work"

"Too complicated"

"Very conscientious."

"Excellent technicians"

"Eddie worked very hard to solve our problem and he did!"

"I paid $200 and got nothing for it and no recommendation how to create a better HVAC environment. Paid an extra $120 to have the coil cleaned which I found out later was done by the previous owner 3 months ago and she did it herself in 15 min."

"Still waiting in filters:/"

"This was the worst experience. I had an emergency issue with my AC not working after a tech being out 2x in 30 days. They put me on the emergency schedule at 10pm and said I was the next customer in line. No one called or showed up. I called at 130am to check status. I was still next in line. I stayed up all night and no one showed. Called at 645am and was still told I was next in line but they made a set appt at 10am for me. No one showed. Called at 11 and was still told next inline. Finally at 1245pm tech showed. He refused to come inside because though my dogs were gated on the other side of the house, he could still see them. This was the most ridiculous experience I have had. I called another company and they were out in an hour and repaired my AC. I signed up with their maintenance package and I want my maintenance package fully refunded by service experts."

"Very quick service. Salesman and technicians were very nice and provided prompt service."

"Service inspection completed in good time, techs. very courteous and helpful"

"the response time was decent. by the time the tech arrived the sydtem started to work after checking everything he could not find what caused the problem"

"The Maintenance services was scheduled and noone showed up 3 times, I had to call to be told it was moved to the following day even though they confirmed it the day prior. Hope that doesn't happen again."

"Jimmy did an outstanding job. Jimmy had to go into the attic to resolve the problem. And that is extremely difficult and 90° weather. So needless to say I am quite satisfied with the service since you solve my problem."

"I was disappointed that when the system was replaced, they did not bother to put new (dont know what to call them) covering on the lines leading to house."

"He was very courteous and did the job immediately."

"Jimmy is a well qualified and competent service tech. Only one matter was negative - when he told me the SE cost to replace a UV light at over $200 when I can buy online for $60....."

"Tech didn't turn on outside Heat Pumps upon job completion. He was one hour late from previous job which was acceptable. Upon completion of my home, I had to tell him the downstairs air handler wasn't working. He forgot to switch to unit back on. After He left, I waited an hour for the A/C to start cooling the house. All Thermostats (downstairs & upstairs) were showing 82 degrees when set at 76. I went outside to the Heat Pumps to find the electric circuit breakers were disabled and setting on top of the boxes! I installed the breakers and all units started working and cooling the house. He was very courteous and did a good job cleaning the units. He just didn't check behind his work."

"He was very efficient and knew his job"

"Both Jason and Andrew took the time out to explain the possibilities and potential remedies for the situation at hand. However, the unit was working within 5% of guideline specifications and I opted to wait until problem reoccurred to make a decision because at that point we could know with certainty what the problem is. Also, they were on time."

"friendly, knowledgeable, helpful (replaced 2 light bulbs we couldn't)"

"Jason was great. Came in (wearing a mask - thank you) and quickly explained how to reset the thermostat."

"Good service"

"profesionalism"

"Wiring was completed"

"On time service completed quickly."

"The technician did not show up at all on the day they were supposed to. There was no call to say they wouldn't be there-they called to say they would be late and then they did not show up. I had to call on the next business day to let the company know the person did not show."

"I was told the problem was the filter. The service person didnt have a replacement filter. The next day I was told the company doesnt have a filter. They are on order. My house is now at 80* and no hope for fixing my problem until who knows when? What kind of service is that? I have COPD, Emphazima AND AND LUNG CANCER. Excessive heat is my enemy. To the next ? I have no choice weather or not to use Service Experts!"

"Well , The tech did the service for the units. He did leave the gate open where the outside units are. Also left the outside outlet cover open."

"Eddie was hard to understand, otherwise he did a very nice job."

"got the repirs done as needed"

"DID THE JOB AND DID IT WELL."

"recommended a new expensive filter that was less than a year old"

"Tech said issue was clogged air filter. Air filter for the space guard was not excessively dirty to where it would cause the evaporator coil to ice up. Recommended replacement is 6 months to 1 year. I had around 8 months on the filter and visual inspection verified it was normal amount of build up."

"Timely professional service!"

"Jimmy always explains what needs to be done"

"Tech had an assistant with him. I think he was a sales person.Causes a real trust problem. Ronnie was great"

"Techs are always nice and get the work done."

"Very polite and helpful."

"Service representative was very aggressive in asking for payment when the fee had already been paid in advance."

"Andrew was very professional and accommodating in telling me all options available to me."

"I only spent 1 night without air. They came back in less than 24 hrs. and replaced the bad blower."

"quiet, courteous, and competent."

"Professional"

"I guess I should not have been surprised by your techs finding that my system didn't pass the inspection because I really think your company didn't want to keep my coverage as is. Your techs however were friendly courteous."

"They helped me get ac back on fast and didnt have to make two trips to do it."

"Usually one service man comes. I was sorry to see two in these days of corona virus. One wore a mask. One wore one under his nose."

"Your tech, Dylan knew what he was doing and installed the electrostatic filter quickly."

"Very quick to diagnose the problem."

"Brian was very efficient and explained issues with options."

"On Time. Explained Service as it was being done."

"Fast and efficient"

"8:15 appointment......called at 11:15 to say they were coming.....told them they missed it"

"Very knowledgable and polite. also, on time."

"tech very polite and accomodating"

"Answered my questions and did an inspection of my air conditioner system."

"Ronnie, I have known for years and he takes good care of my equipment that I purchased from Service Experts. He is excellent in keeping my equipment running. He makes suggestions of needs the equipment my need."

"we needed new ducts"

"knowledgeable, courteous sales rep he arrived on time"

"Very polite and professional"

"I am pleased."

"Great service. Polite and knowledgeable"

"The tech, cannot remember his name, did a great job."

"All around good job."

"Very nice guy, and professional"

"Our technician was very efficient and answered the few questions we had to our satisfaction"

"Had to have someone come out a second time"

"I reported a vibration months ago coming from the air handler. It took three visits before the problem was found..."

"Bill and Ricardo went out of their way to do a top shelf installation of our new, top of the line Lennox A/C system."

"Timely & professional~!"

"Rapid response"

"simply put = Mike Stack. As long as he is with you, then look at the next question"

"Jimmy was very careful in this time of serious issues with the virus. He restricted contact with us, the home owners, using his telephone even though we were in the house. He even used a very difficult entry to access the attic system to protect us"

"Very efficient"

"On time. Fixed the problem. Was pleasant to deal with."

"We have a long history with Service Experts and Jimmy has been servicing our air conditioner for many years. The other Service Experts technicians ; Brian and Dillion have also been extremely helpful and courteous. This company goes above and beyond to be there to troubleshoot and maintain our air conditioner!"

"The technician did a great job however I believe the company's policies on what is an emergency and what is not, is terrible! Our air conditioner broke after only being approximately 1 year old and it was on a Saturday. My husband talk to three different people through this whole situation. The gentleman did come out Saturday evening not long after we called however he said it was broke and nothing could be done till Monday. I would normally probably understand this but it was not advisable for us to go stay anywhere else because of the covid-19 and it was a record-breaking temperatures. They finally did come out and fix it Monday and my husband slept all day long almost to the evening because it took so much out of him from being in the heat. He had talked to someone who is going to check with the general manager or whoever it is to see if they could run an emergency standing air conditioner but they never did get back with us and when my husband called again the other guy said you can't even get a hold of them until Monday. It's a poor policy and it could have ended up in tragic."

"Very good and personable technician."

"Service was performed without any issues."

"technician was 3 hours late, with no notification of late arrivl. when quotin me cost of replacement they advised me that I was covered for 5 years parts parts coverage on my AC and compressor. I showed them my original info, which showes them that I had 10 year warranty on both. With all the monies I have spent on repairs, I woner have I bee charged for part replacement errroneously"

"Service was quickly conducted. Technician was considerate of social distancing."

"Dylan was knowledgeable efficient polite and attentive to all needs and questions"

"This time the technician showed up within the agreed upon time frame, and as very friendly and efficient."

"Servicemen were knowledgeable, efficient, courteous and careful of surroundings."

"The men were very efficient and diagnosed the problem and remedied it!"

"Arrived after 12:30pm"

"The service person only wore shoe covers. No mask and no gloves. Not good"

"Really appreciate having the same tech person since the beginning"

"Eddie is very thorough and explains what he has done to ensure consistent service from our A/C unit."

"communication"

"Proposal today next day ac cool the house"

"Technician misrepresented current EPA regulations regarding R-22. He said it was illegal to service an air conditioner with R-22 coolant and that if caught doing it, he would be fined $10,000. I have my own supply of R-22. He should have repaired any leak found and topped it off. The EPA says you can still do that. I'd like my $39 back since the correct maintenance was not performed."

"Competent and efficient - handled social distancing professionally"

"What a great group of men to work with"

"Knowledgeable and polite"

"The technician was very knowledgeable, friendly and experienced. He took his time to checking my system and explained things the way I could understand. I highly recommend Jimmy and looking forward to being a long time customer."

"This guy is the best wish I could remember his name"

"Tech was pleasant and diligent"

"2 hours late for appointment."

"Representative was very nice and informative but we never received a quote to replace our units."

"With your "business model" of sending a second "Tech" for the Plus Maintenance call "Tech-2" is really a sales person in disguise. I guess you call him/her a Residential Sales Consultant. I think you ripped me off on the cost of freon and I'm not convinced I needed it in the first place. No discount off the labor or freon despite having a maintenance agreement. then trying to lease me a system for an ungodly amount of money. Shame on you, fool me once etc. I own a company that recommends service techs and your not on my good list."

"Timely & profressional!"

"Excellent service rep."

"On time"

"Professional, efficient and courteous service"

"Ronnie offered many tips on how to keep my unit running smoothly"

"On time and fixed the problem"

"Edgar was professional, fixed problem , friendly and cleaned up."

"Excellent technical and social skills"

"Jimmy did a excellent job, very professional, explained everything in detail. Very thorough , well trained"

"Jimmy Mathurin was our technician. He was very knowledgeable and professional. He is an asset to the company."

"The first technician that came to our house two years ago walked around and looked at my ceilings and left after 20 minutes. I book Octavius. He is the only person I ever want. If he quits you get one chance to impress me or I move. I use your company because he does an excellent job. The first guy left me feeling like your company raped me. Another thing is when I got called to make an appointment I was in a meeting and I asked the person to call me back in a half hour. They said they would, they did not. I believe I got a call two days later. Dont tell me your calling me back in a half hour if you dont plan to call me back. Say youll call me the next day or its not possible. But I timed it so I was in my car at the time which is free time until I get home and have a million things to do. I was waiting for that call. So again I got a call during work and decided to excuse myself instead of asking for and expecting a call when it would be convenient to me."

"Eddie is the best tech on the planet!!!"

"Very satisfied with Jason, knowledgeable and fixed the thermostat, which had been incorrectly installed by initial techs. Second tech that came out really did not know how to fix system. But, Jason can today and all is working fine."

"Ricardo did a great job cleaning the duct work. Very professional."

"Very knowledgeable and customer focused"

"Everything was explained in a clear and concise manner.Installation of new unit went well with calls to announce arrival.Techs knew what they were doing and performed as professionals. Very satisfied at this time. Thank you"

"The maintenance Techs, Brian in this case, are always pleasant to work with and knowledgeable about the systems and potential issues. Also, considerate of your property."

"First technician did not resolve the problem in the afternoon. Had to call a second technician late in the evening. Problem resolved over 3 hours next day."

"The guys were so awesome, knowledgeable and nice. They mentioned upgrades, water heater program etc."

"Jimmy is great ambassador for your company!"

"They were in and out very quickly"

"The installer could not get the chick lets to talk to main panel"

"Jimmy is courteous and explains what the problem is."

"The tech was courteous and performed the service needed."

"Your tech. was very professional & competent. Every thing worked as designed. only the price was a negative!!!!!"

"Our Service Rep was professional, courteous and very know,edgeable. Dustin also cam in and he was rpterriffic as well. Thank you fellas,"

"You seem to do very good job and answered my questions"

"Very professional!"

"Very good."

"Good service for 15 years"

"Great Service. Personable young man"

"Dylan did an excellent job...staying updated was a little bit of an issue"

"Jim is very thorough and his work"

"A wonderful person and did a fine job making us feel confident in our systems."

"Courteous & very helpful. Would like to have him again."

"Jimmy was great"

"Answered all our questions and was very respectful."

"The service or sales rep showed with the technician. They did not clean the unit but spent time telling me what i need to do and pushing a new unit under an Advantage plan. You still owe me for a cleaning and to be honest we cannot afford the Advantage plan. Maybe the blue hairs with homes on the beach but us normal people can't put out that much money. So either send the tech back to clean the unit or send my $144. Thank you, Al"

"Great Service"

"On time arrival. Friendly, courteous, efficient use of time."

"The tech is doing very good job."

"Jimmy was so polite and through it made it a pleasure for me. Also I wasn't going to renew but if I can have Jimmy come by in the future I'll continue to use the service."

"Jimmy is a true professional.Great at diagnosing problems."

"In a morning, two workers were able to take out the old unit & put in a new one. They were very professional. I appreciated that they put runners on the floor while they uninstalled & installed. They left everything as they had found it."

"Technician was competent and professional"

"Service man knew what he was doing"

"satisfied with service"

"Time slot was noon to 2, then I got a phone call saying technician was running late. New slot was 2 - 3. He arrived at 3:35. That was a lot of time for me sitting around doing nothing when I had things to do."

"the thermostat is set on auto 73 degrees. actual house temp is 78. you sent tech out. he said it was working properly"

"Left the wrong filters"

"He appeared to know exactly what was necessary to install and start-up new equipment."

"On our annual service, Matthew provided us photographic documentation of the need to replace our vents, a possible reason for my wife's serious allergy/eczema issues. He perhaps secured a discount by our replacing the ents on two units. His team also ID'd a leaking coil, and the replacement handled so well by John was covered in our contract, including the refrigerant. Tyler was superb and highly knowledgable and informative over the two days of vent replacement. Air flows were improved, and our fingers are crossed after my wife had an excellent night's sleep. However, I WOULD LIKE TO HAVE THE PHOTOGRAPHS OF THE VENTING, WHICH HE PROMISED TO PROVIDE ME."

"Ronny did a great job. Explained the work he was performing and recommended items to prolong the life my my HVAC Unit."

"I Never give a full 10. Lol."

"Jimmy is always very thorough in his inspections. He is also very courteous. Love having him as our service technician."

"Efficient and friendly service"

"I am satisfied the service that he did. He did a thorough job."

"Couldnt do the thermostat to I-phone connection complete with area name etc."

"Andrew was eager to sell me a couple of replacement parts for my A/C he said were corroded, until he found out I have a parts and labor warranty. Then, all of a sudden, you could not replace the parts because my ducts are leaking, but you could replace my duct work. Seems shady to me."

"It was a hard job and two men were not assigned at the outset."

"No need to keep telling me about my static pressure."

"Jimmy did great as usual."

"Good guy & good tech"

"Very personable and knowledgable"

"We requested another sales rep come to meet with us about duct and AC replacement. Bad experience with first one in July. Robert Sutton came and met with us and we were very pleased with his expertise and explanations. We have since had the duct work and AC replaced"

"Tech was there to sell us a plan not provide information on the thermostat and came three hours late during the dinner hours. He also proceeded to tear our unit apart without approval to show the us why we needed a new unit"

"The technician was very professional."

"Did not follow through on a replacement thermostat. No phone call. Nothing."

"Timely, professional, and thorough,"

"Knowledgeable serviceman, timely and efficient"

"A paper was to be returned to me with my personal info and it was not."

"Excellent service"

"It seems like every time I get my contract service, there is a large extra charge or two for extra necessary supplies. Are they all trained to find add-ones to charge untrained customers?"

"He was very professional and explained things in detail."

"Original service appointment time was not met. I had to call several times to ask when technicians would arrive."

"Technician explained what he would be doing, did it efficiently and explained what the results were. Perfect appointment."

"Jaime was very helpful and polite"

"Bill did a very thorough job checking things out and cleaning the air handler drain system."

"Jason was very willing to help me"

"Very professional and personal"

"Your service was performed in a timely fashion."

"Tech was thorough, didn't "push" additional products, friendly, polite. This is the 2d time he provided our service and we would like to have him for the next time, also."

"Very professional"

"The technicians were excellent:"

"Good explanations for what they were doing"

"Very satisfied"

"Polite,looked at everything, had to go onto a two story roof,told about the maintenance and also water heater service plan"

"Service tech was outstanding"

"service"

"Always whats me to upgrade. SE use the used car sales approach. I cant imagine how many seniors you have taken advantage off"

"Our technician, Eddie, showed us the problem, helped us correct it and enrolled us in the service plus agreement/"

"He showed up on Saturday night"

"Very professional and competent, Ronnie was the tech during the last check up and I was glad to see him return."

"Efficient, pleasant"

"Courteous, on time,"

"The technician was thorough---found problems we had not yet noticed."

"Mike Stack is an outstanding representative for the company. He is the primary reason for us using Service Experts."

"We were not in Naples on the day service was performed but the technician communicated by phone and a local realtor coordinated the visit."

"He is absolutely wonderful"

"They were very professional."

"Jimmy arrived on time. Listened to my concern about the thermostat and went up in the attic to see if there was a problem and discovered the problem and fixed it. He was also very polite."

"Friendly, informative tech"

"robert sutton explained the whole plan very well. except i have a question about an e'mail i received from advantage program about moneys requested and approved. i called him but have not heard back at this time 1/1/20 morning"

"Your technician was scheduled to come to my house between 10:00 a.m. and 12:00 p.m. (noon). The technician arrived at 1:50 p.m."

"Knowledgable and timely service"

"This system can't adjust the humidity in my home. The tech checked it and somehow the humidity control was turned off. Now to keep it at 55% humidity I now have to freeze. The thermostat stays at 71 with the air conditioning running. I set it to cool to 76 and it stays at 71. I don't understand why this can't be adjusted and work. If I don't have this function on I get mold everywhere in my house. So in order to not get mold I have to freeze!!! I wish someone could help on this!!!!"

"Brian did a super job"

"Latter to Garage attic was left down. Garage door left open."

"Jimmy is always courteous and helpful."

"Bill is a very professional and considerate technician. He is very trustworthy, and you are very blessed to have him represent your company."

"Octavius was awesome, great guy highly recommend!!"

"Did the job as very professional"

"On time. Pleasant..Knew his job."

"On time Brian very knowledgeable"

"Our Technician, Jimmy, performed a very detailed inspection of our HVAC system. He re-routed the ventilation system in one of our bedrooms which provided much better airflow. He was very accommodating to our requests and was a most pleasant Technician."

"Friendly and very helpful"

"Jimmy is the best and why I stay with Service Experts"

"Our technician Octavious was great! Couldnt ask for a nicer guy was polite knowledgeable and showed up in the timeframe that wed set up. Thank you"

"Jimmy is a good technician and always very polite and nice"

"Provided service with a smile, and followed through as promised."

"Excellent service"

"Octavius was knowledgeable and thorough."

"Professional, timely & friendly service!"

"Timely, professional & friendly service!"

"3 year old system purchased and installed by you needs significant expenditures per routine abc call. Very disappointed in your recommendation to purchase a Lennox unit and now be confronted with major system issues."

"Technician was patient and took the time to explain the entire process"

"Not prepared, had to call for help."

"finally fixed the problem - very professional"

"Tech that came out last month shouldn't have talked me into getting a service contract on a unit that I was informed "wasnt worth fixing" the following month. Very fishy! I was also told I would receive a call from the office in regards to my unit 2 days ago, but still no call Going to warn others on social media."

"On time, polite, efficient, thorough, and educated me as needed."

"The two service people were on time and courteous."

"arrived on time and checked out unit in attic, got it going again, but shortly after he left, unit turn off aging. So I had to reschedule a second visit for today."

"Unit is only 2yrs old and already has cost 12000+ in labor costs, Had to pay for another repair service on unit in the recent past. Not avery good record for a unit for which I was told by both sales person and manager that brand rated best by conumer reports. Also they said I would get warrenty for parts and labor. never happened even though I called asking about it at least twice. Also told parts are available localy with no wait time look up how long it took for parts."

"Technician was very polite, took his time and explained what he would be doing for the maintenance check, and he was very thorough doing his job."

"Great service"

"Techicians Ricardo & Aron were friendly, professional answered our questions and provided outstanding quality service on our ac installation. They were thorough and cleaned up when they finished the installation. An A+ team!"

"The technician said, that he knows nothing about my ac filter, was not be able even to look at it, because didnt have a ladder. He asked me to pay $40 , I did not know what for. I have paid him just because didnt know how aggressive he Would become"

"Have enjoyed good service from Service Experts for many years and Brian Huffman continued that tradition! Very professional, personable, and knowledgeable!"

"Always on time and the work is completed quickly and correctly."

"At the end of our warranty you refused to make repairs. one of which was repaired on warranty a couple of years ago. Sales may tryed to razzel dazzel us with information that 3 suppliers dissagreed with. Gave us a price out of sight. Crazy high"

"Service was responsive and complete"

"Bright was very professional and conscientious!"

"Professional and knowledgeable"

"technician was 45 minutes after the tme period quoted. I had to call the office tofind out he was runniong late."

"Good job!"

"Professional"

"Timely, courteous, informative"

"Jimmy always does a great job. Very professional."

"You are fortunate to have Eddie representing your company! He is knowledgeable and very helpful."

"Very thorough"

"Technician explained fully the work he performed and answered all our questions"

"Very professional and courteous."

"John called to announce arrival time, and arrived within the original promised schedule."

"We have had numerous issues with our AC over the past several years. Each tech that has come, other than Jimmy, have done quick, minimal work to our unit and/or installed parts that really did not need to be installed and did not fox the problem. Jimmy arrives during the first problem and listened to what we were experiencing and went to the AC unit and found the problem immediately. Another tech had wired an equipment piece wrong. Jimmy fixed it. Tech comes this year with another problem we were experiencing, he looks at it - installs a part that was needed - we specially asked about another part and tech said it was fine and left. Jimmy arrives a week later for maintenance check and the part we asked about NEEDED to be replaced. Again, Jimmy to the rescue. We have requested and will continue to request Jimmy only to maintain our AC unit."

"Courteous and prompt"

"There were 2 guys here, & they took a really long time... they found problems w/ my equipment, which most of it I didnt understand, although they showed me pictures which helped. But I am going to get other opinions."

"Ronnie has been servicing my 3 units for the last several years. He is absolutely the best tech. He is on time, efficient, personable and explains everything."

"I am not satisfied because when i took the appointment it was for the maintenance of my a/c not to by a new one and at my big surprise the technicien arrives with a sales representative wich i did not ask for.I know my a/c is old but he is working very well for now and that is why i am doing business with you guys.You did some great things these last years for my a/c but this time you have missed your shot."

"Ronnie was great, efficient friendly"

"Technician was courteous and efficient in his work."

"My sense is that we pay a premium over other suppliers using Service Experts, but in the spirit of "you get what you pay for" paying a premium is OK is you get high quality and timely service."

"Sales man was very iinformative."

"Great service man.Knowledgeable"

"Timely, courteous, well-dressed, communicated well (including listening!!)"

"Service Technician was on time, friendly and professional."

"KUDOS!! For Octavious Mr. O - it;s a new name for him. He was awesome.. very professional, kind and courteous!! KUDOS!!"

"Very personable, thorough, identified a problem that needed further evaluation and made arrangements for that to happen."

"I did not like the service"

"Jimmy's the best."

"Problem solved very quickly"

"All thraee technicians were knowledgable and very nice."

"Eddie was very professional and nice. He gave a thorough examination to the unit and then gave me a plain english answer to the situation"

"You did horrible! As a result, you lost $2000 job!."

"Explained everything to me."

"Ronnies knowledge and services of my Heating and Air Condition equipment is excellent. He also ask how has the equipment been since he serviced it6 months ago."

"The technician did not call ahead as I was told would happen. He did say he would not be checking the outside unit as the sprinklers were running. When I looked out they had stopped. I had been told in the past that the filter would be rinsed by technician and reused. He said no. Confusing information."

"I was satisfied with the result and the ease in which I was able to gain service in the same day but thought the charge was a little high for the service provided - cleaning out an air-conditioner drip pan."

"He explained everything."

"The technician came promptly on the same day that I called. It appears that the problem was resolved."

"Your service was great"

"Timely, professional"

"We noticed our air conditioning wasnt working 6 hours prior to a big Halloween party and Jimmy.saved the day and we had air conditioning on a record high day."

"Good to deal with and answered all my questions."

"Excellent service by phone and by the technician. Would be a 10 but the price to recharge AC was a little steep."

"He did a great job and communicated well."

"Service man was polite and knowledgeable"

"I feel like I got value for price."

"Very sufficient, could recognize when an error made"

"Ronnie Quinones #312 did an excellent job. His work was done expertly and efficiently. He worked late into the evening to complete the job when I was encouraging him to go home to his family. And he was cordial and friendly while doing his work in a very professional manner."

"He met our needs!"

"Brian was the very first technician who was fully versed on my fancy thermostat. I believe he actually will be saving money in the future by reducing my energy cost. The only thing I wasn't impressed with; is you sales guy telling me how many things are wrong with my system, which was installed by your company about six years ago. Trying to sell me something. Just send the technician next time."