What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Fort Myers home and you have no idea what to expect. It’s daunting enough to let an A/C system repair technician into your home, but then to not know what exactly they’re going to do could add even more unnecessary stress. Not to worry! Service Experts Heating & Air Conditioning is here to update you on the standard A/C system repair process so you can be informed when an expert air conditioning service technician needs to visit your home.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to check it to verify that it’s not just a thermostat settings issue. The repairman will check that the thermostat is switched to cool and then lower the temperature to see if that will trigger the AC. A flawed or improperly connected wire could be the only thing that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely request to see the air conditioner. Similar to a doctor, the service tech will start their trial and error testing process. There are several factors that could be the reason for an air conditioner that isn’t running properly, and it’s up the service tech to evaluate all the possible sources starting from the most standard issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioner diagnosis, they will most likely check the air filter to verify it’s not blocked or requires replacing. They will inspect your AC refrigerant levels, make sure the air condenser fan is spinning properly, confirm that the size of your A/C system is suitable for the size of your residence, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner service tech has identified the problem, he should explain all your choices to you. The conversation will typically start with the repairman explaining what the issue is, what part (if any) died, how or why it went out, and how that part makes your air conditioner operate.

The service tech will then go into your options, which will entail changing out the part and fixing the issue, but may also include upgrading parts of the AC system, the AC itself, or your entire heating and cooling system. In certain cases, it may make more sense to invest in an entire new heating and cooling system, especially if the A/C system is past its prime, or prone to breaking down again and end up costing you more for AC repairs in the long run. The repairman will explain how much time, effort, and cost it will take to rectify the problem.

The repairman may now explain what could have been done to avoid the problem or part failure and how to keep a future problem from happening. This generally includes proactive maintenance, which not only helps avoid an A/C system breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to stress about making future HVAC tune-up appointments for your home.

Lastly, they will discuss the process for repairing the failed part or resolving the trouble. If you decide that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and plan your follow-up appointment to repair your AC. Or, if the part required is already obtainable on their truck, they will go ahead and start the AC repair work with your approval.

Always know that throughout Fort Myers you’re in good hands with Service Experts Heating & Air Conditioning. Our repairmen are NATE-certified and have been through extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your air conditioning repair, give us a call 24/7 at 239-908-6991 and we’ll be happy to walk you through the process.

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